The collaboration will see STRIDES Premier Automotive appointed as BYD’s preferred warranty and aftersales service provider for electric buses in Singapore.
SINGAPORE – Electric buses are becoming an increasingly familiar sight on Singapore’s roads, quietly replacing their diesel-powered counterparts as the country moves towards cleaner public transport.
But while much of the attention surrounding electrification focuses on new vehicles and battery technology, there is another equally important consideration: who keeps these buses running when something goes wrong?
BYD Singapore and STRIDES Premier Automotive Services (SPAuto) are addressing that question, announcing an expanded partnership to strengthen warranty and aftersales support for BYD electric buses operating locally.
Under the agreement, SPAuto will become BYD’s preferred warranty and aftersales service provider, building upon an existing relationship that dates back to 2018.
Unlike conventional diesel buses, electric buses require specialised expertise to maintain their high-voltage electrical systems, batteries and charging components. And while electric powertrains generally contain fewer moving parts, maintaining them safely and effectively requires a different set of technical skills.
Under the expanded partnership, BYD will provide SPAuto with technical training, diagnostic equipment, documentation, spare parts support and dedicated technical assistance. This includes expertise in maintaining and repairing high-voltage batteries and charging systems, two of the most important components in an electric bus.
SPAuto, meanwhile, will contribute its local servicing infrastructure, trained technicians and facilities to carry out maintenance and warranty work according to BYD’s technical standards. The arrangement aims to ensure that electric buses receive consistent support throughout their operational lifespan.
The collaboration between BYD and SPAuto is not entirely new. Their working relationship began in 2018 with electric bus servicing, before expanding to include authorised aftersales support for BYD’s C6 and K9 electric buses.
More recently, SPAuto undertook warranty repairs for PT601 B12 electric buses introduced in 2024, alongside modification work involving 300 B12 electric buses. The latest agreement formalises and strengthens these existing arrangements, while opening opportunities for further commercial and promotional initiatives.
“We are pleased to deepen our collaboration with BYD to support Singapore’s transition to electric vehicles (EV). By combining BYD’s EV expertise with SPAuto’s local automotive servicing capabilities, we aim to strengthen lifecycle support for electric buses and deepen our technicians’ skills in advanced EV technologies.”
Ang Wei Neng, CEO of STRIDES Premier.
“Our collaboration with STRIDES Premier has grown steadily over the years, built on a shared commitment to delivering reliable electric mobility solutions in Singapore.”
James Ng, Managing Director of BYD Singapore and President of BYD Philippines
Beyond maintaining existing vehicles, the partnership also represents an investment in Singapore’s growing electric vehicle servicing industry.
As more commercial vehicles transition towards electric power, the demand for technicians trained in high-voltage systems, battery diagnostics and specialised maintenance procedures will inevitably increase. Developing those capabilities locally will be essential to supporting the country’s long-term transport ambitions.
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