These are services you are most likely looking out for when you need quick and efficient high-dependency transport. 

Recently, I got the chance to ride along with Prime Aces Limousine, a new limousine conglomerate. They not only meet these aforementioned expectations but exceed them with a level of refinement that distinguishes them as a premier choice in Singapore’s luxury transport sector.

A Bespoke Chauffeur Experience

Prime Aces Limousine presents itself as a dedicated executive chauffeur service, catering to discerning clientele who value efficiency and seamless travel. A review of their offerings reveals a fleet comprising luxury sedans, executive MPVs, and electric vehicles.

Their services range from airport transfers to corporate roadshows, each promising discretion, reliability, and professionalism.

My engagement with Prime Aces Limousine commenced with a seamless booking process which is entirely digital.

On the proposed date, the driver arrived ahead of the scheduled time, eliminating any concern of last-minute delays. A notification confirmed their arrival, ensuring a smooth transition from scheduling to service execution.  

Upon entering the vehicle, I was greeted with a level of courtesy and professionalism that was neither excessive nor impersonal. The interior was relatively clean, and thoughtful amenities such as bottled water, tissues, and an umbrella were discreetly arranged. 

A Pleasant Journey 

The difference between a standard ride-hailing service and a premium chauffeur-driven experience becomes evident the moment the journey commences. The drive was smooth, measured, and entirely devoid of abrupt acceleration or unnecessary manoeuvres.

A particularly noteworthy moment occurred when the driver adjusted the air-conditioning without prompt, having noticed that I appeared slightly uncomfortable with the temperature.

While a seemingly minor detail, this level of attentiveness reflects an understanding of service that transcends mere transport and ventures into anticipatory hospitality.

Arrival at the destination was timely, and the driver even sent a thank you note after I disembarked.

A Premier Choice

In a competitive market where private transport services are abundant, Prime Aces Limousine distinguishes itself through professionalism and meticulous service delivery.

They are exemplary in their execution, and I am confident I would engage in their services again in the future.

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You may have heard about AutoApp by now. The one-stop car servicing concierge app that takes care of evvverrrythingg needed to get your car service, repaired, inspected, groomed and more. All without the owner (you) ever needing to leave your doorstep.

From the app, you let AutoApp know what you need for your car, book a pick up time and our Service Ambassador shows up to whisk your car away to do the necessary and return it by the time you’re done binge-watching a season of Criminal on Netflix. Or, you could DIY…

Despite the promise of convenience and time savings, there are some car owners who prefer to send their cars to the workshops themselves. Some of the reasons we have come across are:

“Why should I pay extra for something I can do myself? It doesn’t take that long to send my car in anyway.”

This is a completely understandable question. Before AutoApp, sending your car to the workshop was something we all had to live with. For those who have been doing so for decades, chances are, they are used to this way of doing things. If this is something you’re comfortable with, then good for you.

However, let’s look at the amount of time spent taking a car to the workshop for typical oil change servicing:

Convenience and time savings aside, there are many car owners who need help. A single mother of three young children who has her hands full looking after her kids while still working from home for example, or a widow in her 80s whose recently-departed husband used to send their car for servicing. These some of our actual customers who are glad that AutoApp is here.

“The $68 Collection & Delivery fee is too expensive.”

We get it. Sixty-eight dollars might sound like a significant amount of money that could pay for a nice dinner and a movie for two. The Collection & Delivery (C&D) fee however, not only goes towards paying a professionally trained Service Ambassador to drive your car with the utmost care, it also includes a comprehensive insurance coverage for up to S$300,000. Should there be an unforeseen accident while the car is in our hands, the owner’s insurance will not be affected. How’s that for peace of mind?

That said, AutoApp has many promotions and packages where the C&D fee is waived. For the most part, the $68 charge usually applies in cases where the customer cancels the job or declines to accept the quotation. This fee, for the most part, covers the cost of the time spent as well as the insurance coverage.

“My car is still under warranty.”

For years, many dealers led their customers to believe that their car’s warranty would be voided if owners did not send their cars back to the respective authorised workshop. This practice was conclusively put a stop on 11 December 2017 by the Competition Commission of Singapore (CCS).

In its findings, CCS said it was concerned about dealers requiring customers to service or repair their vehicles exclusively at the respective dealers’ authorised workshops, to ensure that the warranty remains valid. 
According to the CCS press release, car dealers have agreed to make relevant changes to the warranty terms.

In other words, car owners are free to send their cars to a workshop of their choosing. That said, it is common for new cars to be sold together with service packages so customers are still incentivised to send their cars back to the dealers’ workshops to utilise these entitlements.

Even so, AutoApp can be utilised to send your car to the dealer or any any work shop you like for a nominal fee of $68.

“I prefer to see what’s being done to my car.”

The customer, as it has been said, is always right. So if you want to see the works actually carried out you may be well in your rights to do so. However, many professionals appreciate a level of trust and privacy to carry out their jobs. Just think of pilots, surgeons and yourself at work. Would you feel comfortable with your boss peering over your shoulder all day long?

From one professional to another, we take pride in our work as you do and appreciate our customers who trust us implicitly to take care of their cars. All because nothing makes us happier than to see our customers giving us good reviews and recommending AutoApp to their friends.

Find out more about AutoApp and how to download it here.

Let AutoApp arrange this service for you. Click here to make an online booking, or download the app below.

By now, you may have read about AutoApp in The Straits Times or The Business Times. Or maybe even heard it on the radio.

After months of teasing with articles and sneak peeks, the app by Singaporean tech start-up Ignition Labs is finally available to download. In a nutshell, AutoApp is the most convenient car care solution ever.

As a one-stop app, AutoApp seeks to improve your car ownership experience forever in three simple ways:

No more waiting

Gone are the days when you had to take leave or time off just to drive your car to the workshop for servicing or repairs. Or worse yet, spend a precious Saturday morning at a workshop waiting room, sitting on a dirty old sofa, sometimes patched up with duct tape, surrounded by outdated magazines and newspapers. Yuck!

These days, the threat of COVID-19 adds another unappealing layer to hanging out at a workshop for any given amount of time. Even the best sanitisers and face masks in the world are no match for the comfort and safety of your home.

With AutoApp, you simply book a service through the app and a Service Ambassador shows up at the arranged time to whisk your car away to the service centre, get the necessary work done, then returns the car to you.

We’ve even have contactless handover-takeover protocols in place to give our customers added peace of mind.

AutoApp Service Ambassadors are fully-insured, trained and experienced service advisors with clean driving records. They’ve been vetted through a comprehensive recruitment process and wear their uniform with pride. We know how difficult it can be to find a mechanic you can trust. Our Service Ambassadors are there to be that trusted friend.

All the while, you are updated on the status of your car and are in control of the costs and quotations for the work needed. You even pay for the repairs and services through the app.

No more searching

The internet is an infinite source of information, which can often also be a problem. Many car owners, especially first-timers, can be overwhelmed by the sheer multitude of advice and solutions their search engines might throw at them. At times, the answers can even be contradictory and sources, questionable.

We’ve all been confused at some point and wished that a car-expert friend with the right contacts could sort out what needs to be done.

Well, that’s exactly what AutoApp is here for. We work with a network of workshops that specialise in various types of repairs and services. We even have workshops that specialise in Japanese, Korean or Continental cars. Yet, they all have one thing in common. They’re all about the highest standards of service possible. Or else, they won’t be selected to be in our “service ecosystem”.

No more wasted weekends

With AutoApp, the time it takes for works to be done is yours to do what you will; eat, pray, love, or whatever is more important to you than running a car maintenance errand.

Better yet, use AutoApp to service your car on weekdays, while you’re at work so that you can enjoy that weekend drive!

Download AutoApp at these app stores now:

Let AutoApp arrange this service for you. Click here to make an online booking, or download the app below.

Ever needed to get your tyres changed only to find that you keep putting it off? Well, PIRELLI, the official F1-tyre and premium Italian brand is working with AutoApp to offer you a ‘butler’ service like never before!

For a limited time only, get free concierge service (worth SGD 68!) for your car with every set of four (4) PIRELLI tyres fitted. For every confirmed purchase, AutoApp will collect your car and bring it to an authorised PIRELLI workshop for installation, before returning your car to your preferred location.

This special promotion is applicable to tyre sizes 17-inch or larger, starting at SGD 142 per tyre only! Don’t fall for cheaply-priced gimmicks elsewhere, our tyres are genuine and come with an official PIRELLI warranty. There are also no hidden costs and charges!

All prices quoted are inclusive of installation, balancing and wheel alignment!

PRICE GUIDE. FIND YOUR TYRES HERE!

Prices are subject to GST

All prices quoted are inclusive of:
• Fully-insured pick-up and delivery service (worth SGD 68)
• Installation of tyres (worth SGD 80)
• Wheel balancing (worth SGD 36)
• Wheel alignment (worth SGD 80)
Total savings of SGD 264!

To reserve your tyres, simply:

• Download our app at these following links

• Click on the PIRELLI promo banner
• Indicate your preferred PIRELLI tyres in the ‘Others’ remarks box below
• If you are not sure of your tyre size, enter ‘Unsure’ into the box

• Book a pick-up appointment
• Orders must be made at least 24-hours in advance to ensure stock availability

And you’re done! Just wait for our Service Ambassador to arrive at your doorstep!

TERMS OF USE

• This promotion is in collaboration with PIRELLI Asia Pte Ltd.
• Valid for purchases of a full set of four (4) PIRELLI tyres.
• Valid for tyre sizes from 17-inches and above.
• All prices quoted are subjected to GST.
• Tyres are fitted at authorised PIRELLI workshops.
• Genuine PIRELLI products with warranty provided.
• Offer valid till 31 October 2020.