This flagship space is designed to offer an immersive journey into the brand’s philosophy of Omotenashi – a unique Japanese art of hospitality that engages all five senses.

Lexus Singapore Managing Director Ng Khee Siong encapsulates this ethos: “Our vision at Lexus is to redefine luxury mobility. We want every guest to feel the essence of Lexus in every detail, from sights and sounds to the warmth of our hospitality.”

From the moment you arrive at the boutique, there’s a dedicated parking spot awaiting you. As you step out, a concierge (umbrella in hand if it’s raining) welcomes you with a warm towel and a drink.

The boutique itself has been given a complete transformation. You’re greeted by the soothing aroma of white tea, a scent chosen for its calming properties.

The interiors are a harmonious blend of Japanese and Peranakan aesthetics, from wooden fusuma-style doors to indoor Zen gardens. Even the ambient music is carefully selected to create a serene environment.

A “Lexus – Poetry in Motion” digital installation now sits front and centre. This two-minute visual symphony captures the brand’s journey from dawn to midnight, celebrating craftsmanship, innovation, and the relentless pursuit of perfection.

The redesigned Customer Lounge has curated food and beverages. For those ready to embrace Lexus ownership, a bespoke car delivery service is designed to mark the beginning of a journey in style.

Aftersales guests arriving in the morning are treated to a specially curated breakfast menu. From the Lexus Flagship Bento to a delectable nasi lemak, each dish reflects a blend of Japanese heritage and local flavours.

All of this is paired with a custom blend coffee crafted by Brawn & Brains, ensuring every visit feels special.

Lexus has also partnered with local artisans to create exclusive culinary experiences. The current highlight is the Lexus Aichi Miso Cake, crafted by Pâtisserie CLÉ.

For the exclusive L-Series owners, they are able to tap into Lexus Concierge Care.

Whether it’s managing aftersales appointments, handling insurance renewals, or offering eight complimentary airport transfers annually, every aspect is designed to cater to the most discerning clientele.

Every detail in the new Lexus Boutique, from its curated menus to its concierge services, redefines what it means to be a luxury car brand. 

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This new LM 500h sets a fresh benchmark in the luxury MPV segment and is designed with a laser focus on passenger well-being and the essence of Lexus’ Omotenashi hospitality.

The exterior design of the LM 500h exudes dignified elegance. The iconic Spindle Body at the front creates an aerodynamic form that optimises cooling and manoeuvrability.

At its core, the LM 500h is about supreme ride comfort and functionality. The driver enjoys direct and precise manoeuvrability, while rear-seat passengers benefit from a serene environment free from unwanted noise and vibrations.

Honestly, serene is an understatement when you look at this interior.

To segregate you from the chauffeur, the LM 500h features a partition that separates the front and rear seats. The upper section has a retractable glass window with a dimming function, offering two levels of privacy while maintaining an open ambience. 

A 48-inch widescreen display, retractable frosted glass partition, and integrated amenities like speakers, refrigerators, and storage compartments ensure that passengers travel in utmost tranquility and convenience.

The rear seats’ ottoman extension and retraction range have been increased compared to the LM 350h 7-seater variant. Lexus has thoroughly analysed passenger body movements to ensure a naturally relaxed state for both body and mind.

To enhance passenger comfort, a dedicated rear seat Warmth-Sensing IR (Infrared) Matrix Sensor is positioned on the upper centre portion of the partition. This sensor detects the temperature of occupants and key areas affecting ambient temperature, such as windows, trim, and the ceiling.

It estimates the warmth or coldness felt by passengers in four specific areas — the face, chest, thighs, and lower legs — and adjusts the air-conditioning to maintain a comfortable temperature. Talk about excessive engineering.

There’s more. Lexus has devoted careful attention to creating a tranquil environment for rear-seat passengers; noise frequency bandwidths and noise sources were analyzed, and a three-step approach to noise reduction was adopted:

1. Reducing generated noise
2. Preventing noise from entering the vehicle
3. Reducing noise inside the vehicle.

In simple English, the cabin is as quiet as a car can get.

Underneath, innovative technology like “AVS Suspension with Frequency-Sensitive Piston Valve” ensures a smooth ride. This system combines an Adaptive Variable Suspension (AVS) actuator with a frequency-sensitive piston valve in the shock absorber, dampening and reducing vibration over a wide range of frequencies.

The dampening force characteristics of the AVS are set to prioritise rear-seat comfort, while integrated control of the gas pedal and brake reduces posture changes during acceleration and deceleration.

“The Lexus Singapore team has been deeply dedicated to crafting extraordinary experiences for our esteemed customers. This ethos mirrors Lexus’ steadfast principle of ‘Making Luxury Personal’ as together, we redefine luxury,” remarks Ng Khee Siong, Managing Director of Inchcape Singapore.

“With the debut of the Lexus LM 500h in Singapore, we herald in a new era of prestige and luxury, where unrivalled Comfort, Control, and Confidence converge.”

The Lexus LM 500h is available in four colours, and interested clients may view it in the Lexus showroom.

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