But what if, instead, a brand-new BMW was waiting for you in a green lot just outside the service centre? No catch. No sales pitch.

That’s exactly the kind of future Performance Motors Limited (PML), Singapore’s authorised BMW dealer, is charting out with their new partnership with GetGo Carsharing. It’s a first-of-its-kind collaboration, offering both luxury and freedom in one seamless experience.

“We’re always looking for new ways to elevate the experience of our BMW owners. By partnering with GetGo, our customers have an easy way to stay on the move while their cars are being serviced. This is an industry-first offering by a premium car dealer, and we look forward to delivering greater convenience to our Service Customers and all BMW owners.”

Lawrence Tan, Managing Director of PML

From 28 March 2025, PML Service Customers will be able to access the brand-new BMW X2 and BMW 216i Gran Coupé directly through the GetGo app. Parked neatly in designated green lots at PML’s flagship service centre along Alexandra Road, these vehicles can be booked, unlocked, and driven off in mere minutes.

BMW owners leaving their car at the workshop won’t have to settle for a nondescript loaner. Instead, they’ll enjoy an upgrade of sorts. With exclusive promo codes provided through the GetGo app, service customers can slide behind the wheel of a sporty new BMW and continue with their day, uninterrupted.

“We are thrilled to partner PML to enable their customers and our GetGo users with the Freedom to Drive from the newly renovated BMW Retail.Next showroom at 303 Alexandra Road. Interested GetGo users who wish to experience the performance of the latest BMW X2 and BMW 216i can now access and book the vehicles via the GetGo app for a luxurious driving experience.”

Chan Jun Kai, Chief Operating Officer of GetGo

As for what lies ahead, Performance Motors and GetGo hint that this is just the beginning. More BMW models and pickup locations may well be on the cards, expanding the reach of premium mobility even further.

This new offering joins an impressive list of customer-first initiatives by PML, including complimentary eco-shuttle services to MRT stations and Changi Airport, fast-track 90-minute servicing, after-hours drop-offs, and contactless key lockers.

Ultimately, this partnership is all about redefining the aftersales experience and showing what’s possible when technology and convenience come together.

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Located on Alexandra Road, this 100,000-square-foot space is a new lifestyle hub for BMW enthusiasts and the local community. And if you’re in the market for a luxury car, this place might just become your new favourite hangout spot.

This unveiling also marks a key milestone in PML’s 45th anniversary celebration. Mr Andrew Basham, Managing Director of Sime Darby Motors, summed it up perfectly, calling the showroom “a significant infrastructure for Sime Darby Motors,” and a bold step toward reshaping the entire customer journey from pre-sales to aftersales.

A New Era for BMW in Singapore

The freshly revamped showroom is designed to put the customer front and centre. As Mr Lars Nielsen, Managing Director of BMW Group Asia, pointed out, this “groundbreaking showroom serves as a lighthouse for our new holistic approach.”

From bespoke hospitality to digital innovation, every aspect of the new space is fine-tuned to create a seamless, enjoyable experience for BMW buyers and owners alike.

An Experience Beyond Cars

As you walk in, the first thing that grabs your attention is the café and bar at the heart of the showroom. This is the largest bar counter in any car dealership in Singapore, and it’s designed for all kinds of interactions.

A 6.5-metre LED screen and green moss wall add to the serene, laid-back vibe.

If you’re a BMW Luxury Class customer, things get even better. The Performance Lounge on Level 3 is your exclusive sanctuary, with a private café, curated breakfast menus, and a bird’s-eye view of the showroom floor below.

BMW’s Luxury Class customers even get the option of facial recognition access.

Even the delivery of your new BMW becomes a celebration, with five luxurious Handover Lounges. Two of these are exclusively for BMW Luxury Class and M customers, and they can even be combined for double deliveries or private events.

A High-Tech Customer Experience

BMW is staying ahead of the curve when it comes to technology. And the new PML showroom is no different. You can now book your service appointments via the SDM SG OneGo mobile app, receive real-time updates, and even drop off your car keys using Key Drop/Collection Lockers with QR codes.

When you arrive for your appointment, Automated Number Plate Recognition technology takes over, seamlessly guiding you through the service process.

As Mr Nielsen aptly put it, “From facial to automated number plate recognition technology, Performance Motors now has more digital tools than ever before. This is the BMW way – we take the lead in driving innovation.”

Sustainability at the Forefront

The entire facility’s electricity consumption is offset by Renewable Energy Certificates (REC), and customers are encouraged to reduce water wastage by opting out of the standard car wash during servicing or choosing the Fast Track service.

The showroom has even gone green, literally, with a Sky Garden on Level 6, where herbs like pandan and mint are grown as part of PML’s urban farming initiative.

Opening Specials and Beyond

To celebrate the opening of the new showroom, PML is offering exclusive deals on the entire range of BMW models, as well as curated aftersales packages for all BMW owners. Whether you’re looking to buy or just curious to explore, there’s never been a better time to check out the new space.

So, if you’re in the market for a BMW or just want to see what the future of automotive retail looks like, head over to 303 Alexandra Road. The showroom operates Monday to Saturday from 8am to 7pm, and from 10am to 6pm on Sundays. 

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Performance Motors Ltd (PML), a Sime Darby Motors company, and trusted authorised dealer of BMW cars and motorcycles in Singapore since 1979, proudly marks its 45th anniversary this year.

As it celebrates its illustrious heritage, PML will also be embarking on a transformative and expansion stage to deliver new levels of success as a trailblazer in the industry.

The company is making strategic investments in retail transformation, digitalisation, and the significant expansion of its service network across the nation to cement its position as the undisputed #1 BMW dealer in Singapore.

Underlying this is a firm commitment to championing sustainability practices.

“In an ever-changing and challenging industry, Performance Motors’ 45 years of partnership with BMW stands out for its longevity. Few dealerships in Singapore have maintained such an extensive and distinguished bond with their principal,” said Mr Jeffrey Gan, Managing Director of Sime Darby Motors in Southeast Asia.

“This speaks volumes about our shared dedication to bringing exceptional vehicles and unparalleled service to our customers. We look forward to Performance Motors and BMW continuing this journey of success for many more years to come.”

“We are delighted to celebrate 45 years of partnership with Performance Motors. This milestone underscores our unwavering commitment to elevate the ownership experience for customers and further strengthen BMW’s presence in Singapore,” added Mr Lars Nielsen, Managing Director of BMW Group Asia.

“As we look to the future, we are excited about the endless possibilities to deliver top-notch experiences to BMW fans and enthusiasts across Singapore.”

Central to its anniversary celebrations is the retail transformation of PML’s flagship showroom at 303 Alexandra Road. This renovation is expected to be completed in the third quarter of 2024.

At almost 6,800 sqm, it will be the largest BMW Retail.Next showroom in Singapore once completed. The BMW Retail.Next concept emphasises a seamless blend of the phygital (physical and digital) space that prioritises customer-centric experiences.

It flows from the consultation stages to hospitality, and through to the purchasing and aftersales processes. In addition, the fitting out of the new PML
showroom will adhere to Sime Darby’s Responsible Sourcing Policy and BMW sustainability standards.

While it is business as usual during the renovation period, PML has set up a 600sqm pop-up showroom at its East Coast Centre (Kampong Arang).

This expands on the idea of ‘Where Convenience Matters’, a PML promise that the retail experience is consistently exceptional regardless of the location.

PML will be using digitalisation to ensure personalised experiences for its customers. For example, customers at its showroom café will be able to order and have drinks and food served to their table via a QR ordering system.

It is also enhancing its mobile app to help time-starved customers with their after-sales servicing. They will be able to book service appointments, perform online check-in, and trigger the contactless key drop to let them drop off and collect their car keys from standalone kiosks at PML’s service centres.

A special highlight of the app is a breakfast menu through which customers can pre-select their preferred breakfast selection during online check-in and be served while comfortably seated in the customer lounge.

Separately, PML is exploring facial recognition capabilities to further enhance its processes and delivery of services.

PML has embarked on its most significant network expansion to date, with innovative services to further enhance the ownership experience of its BMW customers. The company recently inaugurated a new contactless service centre in Ubi to cater to its growing customer base in the north-east of Singapore.

The Ubi centre provides fuss-free key drop-off and collection, and after-hours servicing. It also offers complimentary green shuttle service, using electric vehicles, to nearby MRT stations, car pick-up and delivery, and airport transfer service.

Following the establishment of Ubi, PML recently opened its fourth service facility at Defu. The PML Defu Service Factory is a $3-million investment by PML that expands its aftersales ecosystem.

The 4,074 sqm space is a mechanical service factory with body shop capabilities. It incorporates a smart aftersales portal to digitalise and improve the workflow for PML technicians.

Together with the increased number of service bays, the PML Defu Service Factory is fully equipped to support the aftersales needs of the growing BMW customer base.

For embracing best practices in sustainability, PML was honoured with the overall grand prize at the Polaris Sustainability Awards by BMW Group Asia in 2023. It will continue to work with BMW to champion sustainable practices, as well as make green choices more accessible to its customers.

For example, PML will expand its outreach programme, such as the CEO Sustainability Challenge and electric vehicle workshops, to encourage more people to adopt electro-mobility.

This 45th anniversary year, there is another reason to celebrate as PML’s Green Initiative has reached its target of saving 1 million litres of water. The initiative involves getting customers to opt out of their complimentary car wash during the servicing of their cars.

Since its launch in mid-2023, the initiative has saved around 3,500 car washes. In addition, PML will once again work with NParks to Plant-a-Tree
for every 30 car washes saved this year.

“As Performance Motors turns 45, we are celebrating not only our legacy and heritage but also seizing the opportunity to build an even more
successful future, fuelled by our enduring partnership with BMW,” said Mr Lawrence Tan, Managing Director of PML.

“Today, customers choose Performance Motors because they trust us to deliver the finest BMW vehicles and the best ownership experience. By embarking on this transformative journey, we are ensuring that we continue to exceed every customer’s expectations.”

As the #1 BMW dealer in Singapore, we will continue to lead the way. We have only just begun!”

Photo Credits: Performance Motors Limited, Sime Darby Motors and BMW

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