Think of it as the most comprehensive aftersales safety net available for Volkswagen, Škoda, CUPRA, and SEAT vehicles, covering more than 130 individual components for as little as $1,962.

There’s no cap on the number of claims you can make either, and the plan covers up to the market value of your car.

What’s Covered?

WePROTECT covers over 130 components across 15 key areas. These include the engine, gearbox, mechatronic systems, air conditioning, and brakes. What sets WePROTECT apart is Volkswagen Group Singapore’s commitment to only using brand-new, genuine parts; no reconditioned parts here.

For those of you driving a Volkswagen, Škoda, CUPRA, or SEAT, the WePROTECT plan will kick in from the 6th year after your car’s first registration and lasts until the 7th year, or up to 140,000km, whichever comes first.

If your vehicle’s mileage is lower or you’re looking for earlier protection, there’s also WePROTECT Lite, which starts at the 3rd year and goes up to the 5th year or 100,000km.

You don’t need to have been a loyal customer from day one. Even if your car wasn’t serviced by Volkswagen Group Singapore in its early years, as long as you can show records of your last two services, you’re good to go.

And for those with third-party aesthetic or performance upgrades, you too are welcome under the WePROTECT umbrella.

Eligibility and Flexibility

If it’s a Volkswagen, Škoda, CUPRA, or SEAT, and the first registration was handled by Volkswagen Group Singapore, your vehicle qualifies. You just need to ensure all maintenance and repairs are done by VGS or follow the manufacturer’s guidelines to keep things running smoothly.

Even if your car isn’t insured between the 3rd and 7th year from the first registration date, you’re still eligible to opt for the WePROTECT extended warranty. However, vehicles older than 5 years or those with over 100,000km on the odometer won’t qualify for either plan.

If you want more details on the WePROTECT and WePROTECT Lite plans, head over to the official site at Volkswagen Group Singapore.

Read more automotive news at AutoApp, or check out our latest videos on Ignition Labs TV and on TikTok!

From 1 June 2023, Volkswagen Group Singapore will not be the sole distributor and authorised service centre for Cupra in Singapore. Existing Cupra and Seat owners can also service and repair their vehicles with Volkswagen Group Singapore at 247 Alexandra Road, Singapore 159934.

For those who have existing warranty and servicing packages, fret not. Owners who have outstanding complimentary servicing packages can complete their packages with Volkswagen Group Singapore on the same terms and conditions as stated at the time of vehicle sale.

However, this doesn’t apply to Seat owners, who are advised to claim their packages with Vertex Euro Motors if they have outstanding complimentary servicing packages.

Brand-new promotions galore

To welcome new prospective Cupra and Seat owners, Volkswagen Group Singapore has launched a series of special service packages and promotions.

From now until 31 January 2024, Cupra and Seat owners are entitled to enjoy a complimentary 24-point vehicle health check at the Volkswagen Group Singapore service Centre.

From now until 31 August 2023, the first 100 Cupra and Seat owners to register their vehicles with Volkswagen Group Singapore stand to enjoy three Pre-paid Service and Repair Packages (PSRP) at the price of two.

Every month until 31 August 2023, 10 lucky Cupra and Seat owners also stand to win service vouchers worth S$100 each. To stand the chance to win, Cupra and Seat owners can sign up here from 3 pm on Thursday, 1 June 2023.

“We are proud to welcome Cupra and Seat owners to Volkswagen Group Singapore, where we now service the Volkswagen Group’s volume brands all under one roof. We are confident that they will enjoy our after-sales services and products, and we look forward to building a long-lasting relationship with them. Our dedicated team will ensure a seamless transition while providing an enhanced ownership experience and peace of mind,” said Dr. Kurt Leitner, Managing Director, Volkswagen Group Singapore.

For more information, Cupra and Seat owners can contact the Volkswagen Group Singapore after-sales team at 6305 7299 or customercare@cupraofficial.sg. Service appointment bookings can be made via this highlighted text here.

Read more automotive news at AutoApp, or check out our latest videos on Ignition Labs TV!

With the addition of Cupra, VGS will now represent all of the Group’s ‘volume’ brands under one roof. Come 1st June 2023, both existing SEAT and Cupra customers can come to VGS for servicing, maintenance and repairs.

To welcome them into the VGS family, the group will offer complimentary vehicle inspections, special deals on service packages and service voucher giveaways. More details will be officially announced on June 1st.

Vertex Euro Motors, who is the current distributor of SEAT and Cupra, will continue to service SEAT vehicles until the end of 2023. However, any further potential service partnerships is still to be confirmed.

As of now, there are no plans by Vertex Euro Motors to continue selling SEAT models once the existing stock is cleared by the end of 2023.

This differs from Cupra, whose aftersales operations will be handled only by VGS from June 1 onwards. As for their new showroom home, retail operations for the Cupra brand by VGS will commence from 2024.

“Cupra brand’s positioning, character and electrified models fit well with our plans. Electrification is not just our focus but the Volkswagen Group’s.” said Dr. Kurt Leitner, Group Managing Director, Volkswagen Group Singapore.

Read more automotive news at AutoApp, or check out our latest videos on Ignition Labs TV!