Contact Details For VEP

Previously, drivers could either collect their tag from Johor Bahru or opt to have it delivered by post. Now, TCSens is offering a pickup option at their Woodlands office.

The collection point is located at 186 Woodlands Industrial Park E5, on the third floor, and the whole service will cost you S$39.

You did not read that wrong. Plus, the $39 is on top of the RM10 (S$2.98) charge for the tag itself.

TCSens, the vendor appointed by Malaysia’s Road Transport Department (JPJ) to handle VEP queries from Singapore drivers, shared the details on Tuesday (Sep 3). They confirmed that the collection at the Woodlands location would start from September 12 2024.

In terms of the process, it seems pretty straightforward. Most drivers who go to collect their tag at the Woodlands centre will receive the windscreen RFID version. But if your windscreen isn’t suitable for whatever reason, they’ll issue the headlamp version of the RFID tag instead.

This is similar to the procedure at the VEP collection centre in Johor Bahru’s Danga Bay, for those of you familiar with the process over there.

If you’re thinking of opting for the delivery route instead, it’s worth noting that most drivers who receive their tag by post in Singapore typically get the version meant for installation on the headlamp.

If you don’t have your VEP tag by October 1 and you try to enter Malaysia, be prepared to face fines of up to RM2,000 (about US$425) or a potential jail term of up to six months.

As of now, the clock is ticking for all of us who drive across the border, so it’s probably a good idea to get that appointment sorted.

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Contact Details For VEP

TCSens, the private vendor chosen by JPJ, will handle all things VEP – from applying for the permit to displaying the RFID tag on cars.

Why a New Office?

While TCSens has been running a centre in Danga Bay, Johor Bahru, the recent announcement by Malaysian Transport Minister Anthony Loke has led to a surge in visitors. 

From October 1, foreign-registered vehicles entering Johor from Singapore must have a VEP, or face fines or entry bans.

During his visit to the Danga Bay centre on August 1, Mr Loke noted the increasing activity and the need for a Woodlands counter. He mentioned that this new centre would operate in collaboration with Singapore partners and that a hotline, active for 16 hours daily, would be available for inquiries.

Since the May 28 announcement, the Danga Bay centre has been packed, a stark contrast to its quieter days over the past two years. The VEP system, initially announced in 2017, faced delays in 2019 and 2020 due to issues with the RFID tag installation and registration.

To meet the demand, TCSens plans to extend its operating hours into the night, hiring more staff to manage the influx. Mr Loke reported that the Transport Ministry has received 58,791 applications through the portal and physical counters, with a notable spike in the last two months. An additional 50,000 motorists are expected to apply before the October deadline.

Common Challenges

Many motorists have shared their struggles with the VEP application process. Those who visited the Danga Bay centre often resolved their issues and received their tags the same day.

From October 1, enforcement will be strict. More than 80% of the 18,000 cars entering Johor’s checkpoints daily currently do so without a VEP. Mr Loke plans another inspection in early October to ensure compliance. Motorists must activate their VEP-RFID tag within seven days of receiving it. If they forget, they can reactivate it via the application portal, similar to requesting a new OTP for banking transactions.

Mr Loke emphasised that this measure aims to ensure compliance, not to deter foreign drivers. “We welcome Singaporeans to JB to spend and boost the economy. They just need to abide by the laws,” he added.

Well, let’s hope his side of the bargain on efficiency and implementation remains true.

Photo Credits: fotoBERNAMA & The Straits Times

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Contact Details For VEP

It appears the long-awaited Vehicle Entry Permit (VEP) for foreign vehicles entering Malaysia is making a comeback.

After years on the back burner, Malaysia’s Transport Minister, Anthony Loke, has announced a firm restart of the VEP enforcement beginning on 1 October 2024.

Introduced back in 2017, the VEP faced a rocky start, with full enforcement initially set for 2019 but delayed multiple times due to technical hitches with the installation of VEP-Radio Frequency Identification (RFID) tags.

These tags, unique and non-transferrable to each vehicle, are part of Malaysia’s effort to regulate the influx of foreign vehicles, aligning with the requirements under Section 66H of Malaysia’s Road Transport Act 1987.

Singaporeans are quite familiar with crossing into Malaysia and have been paying a Road Charge (RC) since November 2016. This charge applies to Singapore-registered cars entering through the Johor-Singapore Causeway or the Malaysia-Singapore Second Link, costing drivers RM20 (about $5.80) each time.

For those new or needing a refresher on the VEP, it’s managed online through Malaysia’s Road Transport Department at this website.

Here, drivers can register and eventually be issued the necessary VEP-RFID tags after an initial processing fee of RM10 (approximately $2.90). These tags are to be placed on the vehicle’s windscreen or left headlight, depending on the car model, and are valid for five years.

With enforcement on the horizon, drivers have around four months to register, get their tags, and ensure they’re compliant by the October deadline.

This upcoming change will apply to motorcyclists as well, though details on how the VEP will apply to them are still forthcoming.

It’s best to follow these regulations, to avoid any potential fines and enjoy smooth travels into Malaysia, especially with the VEP’s intent to streamline and secure vehicle entries into the country.

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